Refund Eligibility: Qualintia provides training & services in QA and other IT services. In certain circumstances when we could not deliver the services as agreed, a refund can be granted based on certain parameters. Common reasons for refund eligibility might include:
Participant withdrawal within stipulated time before the training / services begins.
Participant withdrawal within a certain timeframe after the training /services have started.
Inability to attend due to unforeseen circumstances (illness, family emergency, etc.)
Cancelation of the training by the company due to insufficient enrollment, instructor unavailability, or other reasons.
Refund Process: In such a case of refund, a formal request will have to be raised on the company email stipulated on company website. After a careful scrutiny and discussion, as needed, the company will make a decision on the refund to be provided. The decision will informed through an email.
Refund Amount: Based on the situation and nature of reason for the refund, the company will make a decision on either full or part amount to be paid and if there are any deductions, such as administrative fees or charges for materials already provided.
Timeframe for Refunds: Depending on the refund decision, the refund will be initiated by the company in reasonable time frame.
Exceptions and Special Cases: In case the refund request falls outside the standard refund window, the company will use its discretion to make an appropriate and fair decision.
Contact Information: The company has provided its contact information on the contacts page of the website, where the refund request can be sent.